Visitor / Visitor Mobile Configuration

 
Here you can define the terminal configuration for visitors, if you use the terminal only for visitors. Go to Communication - Terminal Configuration - VISITOR / VISITOR MOBILE and click Edit. In tab General you have the possibility to choose the type of bookings accepted on the terminal and the language displayed:
 
Editing VISITOR configuration for visitors in Terminal Configuration window in Astrow Web
 
  • Manual badge: Numeric input enabled (default value) allows generating bookings via keypad; with Numeric input disable bookings can be done only by using a card.
  • Manual badge by: Only if Numeric input is enabled - bookings can be made by typing the badge no., employee no., or register no.
  • Language: Choose the terminal language from the ones supported.
     
The terminal display can be set in tab Visitor configuration:
 
Editing Visitor configuration in Terminal Manager window in Astrow Web
 
Here is a detailed explanation of each option:
 
Configuration
 
Use autocomplete for check-out operation: If checked, at check-out the visitor will need to fill only the first 3 letters of the name and the autocomplete function will display all the information (see Check-in / Check-out Visitors).
Use autocomplete for host selection: If checked, the autocomplete function will be also available for host.
Take photo at check-in: If checked, a photo will be taken when registering. This will also be sent by email to the contact person and stored in Visitors List and on the terminal.
Security policy: If checked, the terminal will ask that the visitors read and sign the security policy before storing their personal information.
Security policy legal information: Here you can state the security policy for your visitors.
Location: Write the location.
Terminal welcome message: Here you can write a welcome message to be displayed after registering.
Map URL: Here you can add the URL map link. The visitor will receive these details on email and/or SMS.
Map: Here you can upload a photo with the building map.
 
Print
 
Print at check-in: If checked, a ticket will be printed at check-in.
Print labels headers: If checked, the label headers will be printed on the ticket.
Printer template: Here you can set the printing template for visitor labels. To set the printer(s), please see Installing the Tickets Printing Machine. Please note that the definition here will be overwritten by the one in Terminal Manager (see Editing the Printer).
 
SMS
 
Please contact your distributor for the SMS service!
 
Send SMS to visitor at check-in: If checked, the visitor will receive an SMS with their visit details after registration.
Send SMS to contact at check-in: If checked, the contact person will receive an SMS with visitor's details.
SMS welcome message: Here you can set the SMS welcome message.
User name: The user name for the SMS service (please contact your supplier!).
Password: The password for the SMS service (please contact your supplier!).
Parameters (Not in this version): Other parameters required by the server (please contact your supplier!).
 
Front desk
 
Front desk: If checked, this allows the option Contact reception on the terminal.
Notify user: If checked, this notifies the user in Astrow Desktop. The user will receive a notification when a Contact reception visitor registers (for more information, see Contact Reception and Astrow Desktop).
Phone no.: Here you can set the mobile of the contact for SMS notification. You will need the SMS service activated (please contact your supplier!).
Email: Here you can set the email of the contact for notification.
Terminal welcome message: Here you can set the message to be displayed on the terminal after registration.
 
Registration form
 
The registrations form sets the fields of the terminal and the printing fields order on the tickets.
 
Visible: If checked, the items will appear as fields on the terminal.
Mandatory: If checked, the fields will be mandatory at registration.
Print: If checked, the fields will appear on the ticket label.
Print order: Here you can set the print order on the label (from 1 to 8).
 
In tab Terminals, there are listed the ST-25 terminals with the configuration VISITOR.
 
Checking the terminals assigned in VISITOR configuration in Terminal Configuration window in Astrow Web