Granting/Rejecting a Reservation Request or Cancellation
Manually granting/rejecting reservation or cancellation requests can be done in two ways, from Operations - Manage Requests - tab Site reservations or directly from Operations - Occupancy Monitor. However, you can also approve site requests automatically with the option Auto approve site requests in Settings - System - tab System config.
To manually approve site reservation requests, go to Operations - Manage Requests - tab Site reservations:
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Manage site reservation requests window in Astrow Web
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To approve, select the reservation or the cancellation and click on the grant button 
. To refuse a request, click on the refuse button 
.
. To refuse a request, click on the refuse button . To approve or reject more site reservation/cancellation requests at once, select them and click the appropriate operational button right side:
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Example of approving multiple site reservation requests in Astrow Web
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The button 
opens the Occupancy Monitor.
opens the Occupancy Monitor. To approve/reject site reservation/cancellation requests, go to Operations - Occupancy Monitor:
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Example of approving multiple site reservation requests in Occupancy Monitor Astrow Web
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