Check-in / Check-out Visitors from Web
To check a visitor or a group in, go to Operations - Visitors Check-in:
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Visitors Check-in page in Astrow Web
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Step 1. Fill in the name, email and the card number.
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Registering a visitor at Visitors Check-in
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If you need to check in a group, click Extra visitor for each of the members of the group.
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Registering a group of visitors at Visitors Check-in
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Step 2. Fill in the contact person name.
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Selecting the contact person at Visitors Check-in
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At the first 3 letters, a list with possible contact persons appears. If this doesn't happen, go to
Visitor configuration and check the option
Use autocomplete for host selection.
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Contact person at Visitors Check-in
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Step 3. Introduce the car plate number:
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Filling the car plate at Visitors Check-in
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Step 4. Fill in the representing organization or group:
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Filling the company at Visitors Check-in
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Step 5. Fill in the visit purpose:
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Visit purpose at Visitors Check-in
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If you have a GDPR policy and visitors must agree with the terms and condition of your company, you need to select the option
Security policy in
Visitors configuration so that the checkbox I agree with security policy and the legal information appear at this step. Visitors can also read and agree with the company security policy if the option Security policy legal information is filled in Visitors configuration.
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GDPR at Visitors Check-in
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You can also set a fixed time and date:
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Using a fixed date and time at Visitors Check-in
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Step 6. The visitor is registered:
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Registered message at Visitors Check-in
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Step 7. Go to Operations - Visitor Check-out to check the visitor out:
Enter the first 3 letters from the name and select it from the list. At the first 3 letters, a list with possible visitors appears. If this doesn't happen, go to Visitor configuration and check the option Use autocomplete for check-out operation.
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Checking a visitor out at Visitors Check-out
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If you want to check out a group, fill in the first 3 letters from one of the names:
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Checking a group out at Visitors Check-out
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You can check out the whole group or just one person:
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Checking the option Checkout all group at Visitors Check-out
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You can set a fixed date and time:
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Setting a fixed time at Visitors Check-out
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Step 8. The visitor checked out successfully.
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Successfully check-out visitors
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